Looking Behind the Source Code

Looking Behind the Source Code

A Guide for Building Open-Source Communities


Open-source communities play a pivotal role in the creation and development of software projects. This is the common consensus amongst developers, but building a collaborative, inclusive, and innovative community is no easy feat.

Linus Torvalds famously said, "In open source, we feel strongly that to do something well, you have to get a lot of people involved "

In this article, we will begin to traverse the various techniques to establish the foundation of an open-source community.

Developer Communities

Open-source technology is built around the core principles of transparency, collaboration, and community-driven innovation. These principles allow developers and product users to collaborate and contribute to a project and enable them to further develop the product to suit their specific needs.

Establishing a community that contributes back to the project, over time, often results in the following benefits:

  • Increased innovation: Open-source developer communities encourage collaboration and allow for contributions from a diverse range of developers. This results in more innovative and cutting-edge solutions.

  • Faster development: With a community of developers working on a project, development can progress at a faster pace. Developers can share knowledge and expertise, identify and fix issues more quickly, and help each other overcome obstacles.

  • Broader adoption: Open-source projects often have a wider user base due to their accessibility and low cost. This can lead to more widespread adoption and use of the technology.

  • Improved quality: Open-source communities often have a rigorous review process for contributions, which can lead to higher quality code and fewer bugs.

  • Increased visibility: Building an open-source community can help to promote a project and increase its visibility. This can lead to more partnerships, funding opportunities, and community engagement.

  • Sustainability: Open-source projects can be more sustainable in the long term, as they are less reliant on a single organization or individual for development and maintenance. The community can continue to support and enhance the project even if the original creators move on.

Collaboration is at the core of building a strong open-source community. Open-source projects thrive on collaboration, and as such, it is crucial to foster an environment that encourages it. Building an open-source community involves several key steps, such as :

  • Defining your mission and goals

  • Creating a code of conduct

  • Establishing contribution guidelines

  • Investing in the documentation

  • Building trust

  • Recognizing and rewarding contributions

  • Choosing your community infrastructure

  • Continuously evaluating and improving

Let's take a closer look at how to implement these steps in practice.

Defining Your Mission and Goals

Defining the mission and goals of an open-source project is a critical initial step in the development process. A well-crafted mission statement provides a clear understanding of the project's purpose, the problems it aims to solve, and the value it seeks to provide to its users.

Collaboration is the key to the success of any open-source project. When you define your project's mission and goals, it is essential to consider how other contributors can collaborate. This involves identifying the areas where contributors can add value to your project, the type of contribution you expect, and how you plan to provide support and guidance to contributors. This not only creates a more inclusive and diverse community but also enhances the project's potential for success.

Here are some tips you can follow when defining your project mission and goals:

  • Identify the problem or need your project aims to solve

  • Determine your target audience

  • Write a clear, concise project description that encapsulates the goals and values of your project

Adding these topics to your project's readme is an easy way to get visibility into the mission and goals of your project. By defining the mission and goals of your project, you create a roadmap that guides the project's development and attracts contributors to join the community.

Creating a Code of Conduct

A code of conduct sets standards for behavior that project participants are expected to follow. By implementing and enforcing a code of conduct, you can foster a positive social environment within your community. Additionally, a code of conduct helps to prevent and address inappropriate or harmful behavior, such as harassment or discrimination, which can negatively impact the community and its members.

By having a clear code of conduct, all members of the community are aware of what is expected of them and how to handle situations where these standards are not met. This can promote a more positive and respectful culture within the community, which in turn can attract and retain more diverse contributors.

Having a code of conduct in place can help to build trust among community members, particularly those who may have experienced exclusionary behavior or harassment in other settings. It shows that the community values and prioritizes the safety and well-being of its members, and is committed to fostering an inclusive and welcoming environment for all.

Don't be afraid to adopt established patterns.

The contributor covenant is a fantastic place to get started and has been used by many well-known projects including Kubernetes, Mastodon, Golang, and git to name a few!

Establishing Contribution Guidelines

Contributions guidelines are a way to communicate how people should contribute to your project. This provides contributors with guidelines to ensure they are submitting meaningful requests to your project.

Platforms such as GitHub and GitLab can define contribution guidelines directly in your code repositories.

Here are two examples that, we feel, highlight the goal of contribution guidelines

Establishing contribution guidelines ensures your project is set up with external contributors in mind.

One key theme that should be resonating from these initial topics is the importance of documentation! Whether you are publishing community guidelines or defining how your project works, documentation is essential for community growth.

Investing in Documentation

Documentation is an essential component of any successful open-source project. It provides users, contributors, and maintainers with a clear understanding of the project's purpose, functionality, and how to use it effectively. Good documentation also plays a critical role in facilitating collaboration and community growth by making it easier for contributors to understand how the project works and how they can contribute. In this context, investing in open-source project documentation is not just a matter of improving the user experience or reducing maintenance time, it is also an investment in the long-term sustainability and growth of the project. In this way, documentation can play a key role in ensuring the continued success and impact of open-source projects.

In short, good documentation leads to the following:

  • Greater collaboration

  • Increased Adoption

  • Increased maintenance and support efficiency

  • Community Growth

  • Long-term Sustainability

There are countless tools to help you organize your documentation.

Some of our favorites include:

Documentation is a great way to increase community engagement, regardless of the tool. More importantly, documentation is a step in the right direction for establishing trust with developers.

Building Trust

Trust is essential in any community, especially for a developer community working on an open-source project. Developers need to feel confident that the project's goals and objectives are aligned with their values. Trust is a core element in fostering collaboration, encouraging innovation, and creating a community among developers.

Without trust, a developer community is unlikely to work effectively together or to contribute their skills and expertise to the project. Building trust requires transparency, openness, and clear communication.

Here are a few tips for establishing trust within your developer community:

  • Be Transparent: Transparency is essential in building trust with a developer community. Be transparent about the project goals, decision-making processes, financials, and roadmap. Share information openly and proactively, and ensure that it is easily accessible to everyone in the community.

  • Encourage Community Involvement: Encouraging community involvement is another way to build trust. Allow community members to contribute to the project in meaningful ways, whether through code contributions, documentation, or other activities.

  • Listen to Feedback: Listening to feedback from the community is crucial in building trust. Acknowledge and address issues promptly, and communicate the steps being taken to address them. This shows that you value their input and are committed to improving the project.

  • Build Relationships: Building relationships with community members is critical in building trust. Attend community events, participate in forums and chat rooms, and engage with community members on social media. This personal connection helps to build a sense of community and fosters trust between developers.

  • Maintain Quality: Maintaining quality in the project is another way to build trust with the developer community. Ensure that the codebase is well-maintained, that documentation is up-to-date and accessible, and that bugs are fixed promptly. This shows that you are committed to delivering a quality product and that you take the project seriously.

  • Be consistent: When a project is consistent, it means that it adheres to a certain set of standards and that the development process is predictable. This predictability makes it easier for developers to contribute to the project and reduces the risk of confusion or misunderstandings.

  • Thank your contributors: Thanking contributors is not only a way to show gratitude, but it is also a way to recognize and motivate their contributions, build a positive reputation and foster collaboration within the community.

Charm, a company that focuses on building tools to make the command line glamorous, is an example of a company that has established a strong developer community by practicing many of the tips listed above. Most recently, Charm has demonstrated this by creating a community channel on youtube that showcases how users leverage their libraries in other applications.

Recognizing and Rewarding Contributors

Recognizing and rewarding contributions is another key aspect of building a strong developer community around an open-source project. It not only helps to build trust but also motivates contributors to continue working on the project.

Acknowledge and thank contributors for their work in release notes, blog posts, or social media updates. You can also give contributors a special mention in the project's documentation or website. By publicly recognizing their contributions, you are giving them the recognition they deserve, which can go a long way in building trust and loyalty.

Another way to recognize contributions is to create a system for rewarding contributors. This can include offering incentives like swag, event tickets, or access to exclusive resources. It is important to note that the focus does not need to be solely on monetary rewards.

Lastly, it is important to ensure that all contributions are evaluated fairly, regardless of the contributor's background or experience level. By valuing all contributions equally, you are sending a message that every contribution matters and that everyone has something to offer.

Choosing Your Community Infrastructure

Building your community infrastructure is a crucial step in building a successful open-source community. Your community infrastructure consists of the tools and platforms you use to support collaboration and development among community members. Here are some examples of the essential tools and platforms to consider:

  • Source Control Management (SCM) System: A SCM system is a tool used to manage source code and other files related to software development. GitHub, GitLab, and Bitbucket are popular SCM systems that allow developers to manage and collaborate on code effectively.

  • Issue Tracker: An issue tracker is a tool that allows you to track bugs, feature requests, and other issues related to your software. GitHub Issues, Jira, and Bugzilla are popular issue trackers that you can use to keep track of issues raised by the community.

  • Real-Time Communication Platform: A real-time communication platform, such as Slack or Discord, enables members of your community to communicate in real time, allowing for fast and efficient collaboration.

  • Forum or Discussion Board: A forum or discussion board, such as Discourse or Reddit, allows community members to discuss ideas, ask questions, and share knowledge. These platforms are essential for building a sense of community and creating a space for members to connect.

It is important to choose tools and platforms that are accessible and user-friendly. The goal is to make it easy for community members to contribute and collaborate, and ensure that the selected community tooling supports your community's goals and mission.

Continuously Evaluating and Improving.

Continuously evaluating and improving an open-source community ensures that the community is meeting the needs of its members and achieving its goals.

Below are a handful of ways to gather feedback and improve an open-source community:

  • Solicit feedback: Asking for feedback from community members is essential to understanding their needs and improving the community. Feedback can be collected through surveys, user testing, or by encouraging community members to provide feedback through online forums or other channels

  • Measure progress: Setting metrics and tracking progress can help to determine whether the community is meeting its goals. Metrics could include things like community engagement, contribution rates, or user satisfaction.

  • Identify areas for improvement: Regularly assessing the community for areas that need improvement is an important part of building a successful community. This can be done by reviewing feedback, analyzing metrics, and soliciting input from community members.

  • Experiment: Trying new approaches or technologies can help to improve the community and engage members. Experimenting with new ideas or tools can help to find more effective ways to achieve the community's goals and can help to keep members engaged and excited about the community's progress.

  • Celebrate successes: Celebrating successes and acknowledging the contributions of community members is an important part of building a successful community. Recognizing and rewarding contributors can help to build trust, inspire others to contribute, and help to create a positive and supportive environment within the community.

Continuously evaluating and improving an open-source community allows for the community to evolve to meet the needs of its members and achieve its goals. This helps to build trust, improve the overall quality of the community, and attract new contributors.


Building a developer community is a challenging yet rewarding endeavor. It requires a clear vision, effective communication, and a commitment to transparency, trust, and inclusivity.

A successful developer community can foster innovation, collaboration, and the sharing of knowledge and resources. By following the tips and best practices discussed in this blog, you can build a strong and thriving developer community that contributes to the growth and success of your open-source project.

Remember to continuously evaluate and improve your community, recognize and reward contributions, and focus on the needs of your community members! With dedication and hard work, you can build a developer community that empowers and inspires developers to achieve great things together.

Stay tuned for more content celebrating developers and the contributions they make to open-source technology.

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